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Διεθνή Νέα για Customer Relationship Management

Στην ενότητα αυτή, τo CRM Visions σας παρουσιάζει τα τελευταία νέα για το Customer Relationship Management από όλο τον κόσμο. Τα νέα αυτά αφορούν επίσης τους τομείς Knowledge Management, Data Mining, Call Centers Customer Service Relationship Marketing Contact Management και άλλα θέματα σχετικά με το CRM.

Customer Relationship Management at the Speed of Light

Data Mining and Business Intelligence in the new Economy

Relationship Marketing and the integrated 360 view of customer interaction.

Knowledge Management in today's large enterprise


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